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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Choose what you appreciate the most.
2

Rate our service/product from 1 to 10

Rate our service/product from 1 to 10, 1 being the lowest and 10 being the highest.
3

What bothers you about our service/product?

Please describe what bothers you the most.
4

How likely are you to recommend us to a friend or colleague?

Choose how likely you are to recommend us.
5

Which aspect would you like to see improved the most?

Choose the aspect you would like to see improved.
6

What is one thing you would like us to improve immediately?

Please describe one thing you want us to improve immediately.
7

How satisfied are you with the overall experience?

Rate your overall satisfaction from 1 to 5.
8

How can we better address your needs in the future?

Please provide suggestions on how we can better address your needs in the future.
9

Are there any features you wish we had?

Please describe any features you wish our service/product had.
10

Would you like to participate in future product/service testing?

Let us know if you would like to be a part of future product/service testing.