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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate about our service/product?
Choose what you appreciate the most.
Quality
Price
Customer Service
Innovation
Convenience
2
Rate our service/product from 1 to 10
Rate our service/product from 1 to 10, 1 being the lowest and 10 being the highest.
3
What bothers you about our service/product?
Please describe what bothers you the most.
4
How likely are you to recommend us to a friend or colleague?
Choose how likely you are to recommend us.
Highly likely
Likely
Neutral
Unlikely
Highly unlikely
5
Which aspect would you like to see improved the most?
Choose the aspect you would like to see improved.
Product Quality
Customer Support
Delivery Time
Communication
Website/Online Experience
6
What is one thing you would like us to improve immediately?
Please describe one thing you want us to improve immediately.
7
How satisfied are you with the overall experience?
Rate your overall satisfaction from 1 to 5.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
8
How can we better address your needs in the future?
Please provide suggestions on how we can better address your needs in the future.
9
Are there any features you wish we had?
Please describe any features you wish our service/product had.
10
Would you like to participate in future product/service testing?
Let us know if you would like to be a part of future product/service testing.
Yes
No
Submit