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Auto Buying / Lease Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

How likely are you to recommend your current auto dealership to a friend or family member?

Please rate your experience on a scale of 1 to 10, with 1 being not likely and 10 being highly likely.
2

What factors influenced your decision to buy or lease a vehicle from your current dealership?

Please select all that apply.
3

How satisfied are you with the car buying / leasing process overall?

Please share your thoughts or feedback.
4

On a scale from 1 to 5, how would you rate the transparency of pricing at your dealership?

Please rate the transparency of pricing, with 1 being not transparent and 5 being very transparent.
5

Did the salesperson take the time to understand your needs and preferences?

Please select one.
6

Would you consider purchasing or leasing another vehicle from the same dealership in the future?

Please select one.
7

How likely are you to use the same dealership for auto service and maintenance?

Please rate your likelihood on a scale of 1 to 10, with 1 being not likely and 10 being highly likely.
8

What improvements would you suggest for the auto buying / leasing experience at your dealership?

Please provide your suggestions for enhancements.
9

Were you informed about all available incentives and promotions before making your purchase/lease decision?

Please select one.
10

Overall, how would you rate your satisfaction with the vehicle you purchased or leased?

Please rate your satisfaction level on a scale of 1 to 5, with 1 being very dissatisfied and 5 being highly satisfied.
Thank you for your time and your feedback.

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