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Questionnaire

Dear participants,

Now you have the opportunity to influence the services offered by the City of Oulu to exchange students. This survey aims to gather the experiences of those who have come to Oulu for exchange studies, focusing on self-development, continuous learning, and discovering free time activities. The goal is to identify and address potential pain points. The survey is conducted by a student group from the Product Development course of Industrial Engineering at the University of Oulu. The results of the survey are anonymous and will be used in the service design of the student group responsible for the survey. The results will be presented to the City of Oulu, which has commissioned the project from the university.

In our survey, we use the term learning and free time activities. This term refers to the following: hobbies, free time, self-development during free time, learning during free time, and areas of interest during free time. Think about all activities related to free time activities, such as nature trails, sports clubs, craft courses, community events, cultural events, reading circles, book cafés etc.

Turvattu
Questions
1

Recall the time when you arrived in Oulu as an exchange student. Did you try to find learning and free time activities?

2

If you answered 'yes' to the previous question, how did you try to find the information of learning and free time activities, and did you find it hard? How was it hard?

You can think about for instance language barriers, too little opportunities, invisible contact information, no informed time schedule for participation, no idea where to find activities. If you found it easy, please describe, what made it easy.
3

Did you receive information about learning and free time activities from the University of Oulu? If yes, where and what kind of information?

4

Have you experienced any challenges in general during your arrival in Oulu or your stay in Oulu that you wish had been different or better organized?

For example weather, community, culture, services, how everything work
5

If the City of Oulu launched a service/app where you could click on hobbies, courses, and activities that interest you for leisure, and the service/app would generate a summary of available opportunities in Oulu based on your preferences, would you use it or be interested in using it?

Valitse yksi vastaus
6

If you answered 'no' to the previous question, why the service/app wouldn't help you? What kind of thoughts it evokes? If you answered 'yes' to the previous question, why the service/app would be beneficial for you and what kind of thoughts it evokes?

Thank you for your answers!