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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
Survio
Service
1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate.
2

How satisfied are you overall with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide details on what bothers you the most.
4

Which of the following features would you like to see improved?

Select one feature you would like to see improved.
5

How likely are you to recommend us to a friend or colleague?

Rate your likelihood on a scale of 1 to 10.
6

What additional services would you like us to offer?

Please provide details on the additional services you would like to see offered.
7

Do you find our pricing competitive compared to similar products/services?

Please select one option that best describes your opinion on pricing competitiveness.
8

How easy is it to navigate our website/platform?

Rate the ease of navigation on a scale of 1 to 10.
9

What specific improvements would you suggest for our customer service?

Please provide specific suggestions for improving our customer service.
10

Which aspects of our service/product do you find most valuable?

Select the aspects that you find most valuable in our service/product.