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Maby Consumer Survey: Nail Salon Booking Preferences
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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📝 Maby Consumer Survey: Nail Salon Booking Preferences
1
How often do you get your nails done at a salon?
Select one or more answers
Once a week or more
2–3 times per month
Once a month
Every few months
Rarely
2
How do you usually book your nail appointments? (Select all that apply)
Select one or more answers
I call the salon
I text the salon
I use a salon's booking website
I walk in without booking
Other (please specify)
3
If your regular salon had a mobile app, would you prefer to book through it?
Select one or more answers
Definitely yes
Probably yes
Not sure
Probably not
Definitely not
4
What features matter most to you in a nail salon booking app? (Select up to 3)
Select one or more answers
Fast and easy booking process
Booking confirmation and reminders
Loyalty rewards or points
Ability to reschedule easily
Reviews of technicians
Option to pay through the app
App in multiple languages
Other (please specify)
5
How do you feel about receiving appointment reminders via app notifications or SMS?
Select one or more answers
Love it – super helpful
It’s okay – I don’t mind
Neutral – doesn’t matter to me
Not a fan – I prefer no reminders
I disable all notifications
6
If a friend referred you to a new nail salon booking app and gave you a discount code, how likely would you be to try it?
Select 1 answer
Very likely
Likely
Neutral
Unlikely
Unlikely
7
Do you use your smartphone to manage other types of appointments (e.g., hair, spa, doctor)?
Select 1 answer
Yes, always
Sometimes
Rarely
Never
8
Have you ever missed a nail appointment due to miscommunication or confusion?
Select one or more answers
Yes, multiple times
Yes, once or twice
No, never
9
How important is it for you to read reviews or see technician ratings before booking a nail appointment?
Select 1 answer
Extremely important
Somewhat important
Neutral
Not very important
Not at all important
10
How likely are you to stay loyal to a salon that offers a seamless, app-based booking and rewards experience?
Select one or more answers
Extremely likely
Likely
Neutral
Unlikely
Extremely unlikely
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