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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What aspect of our service/product do you appreciate the most?
Choose the option that best represents your opinion.
Quality
Customer Service
Price
Convenience
2
How would you rate our service/product overall?
Rate our service/product on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please describe the issue bothering you the most.
4
Which of the following improvements would you like to see?
Choose all the improvements that you would like to see.
Faster Delivery
Expanded Product Line
Improved Website Navigation
Better Communication
5
How likely are you to recommend our service/product to others?
Choose a rating that best represents your likelihood to recommend.
6
What feature do you think is missing from our service/product?
Please describe the missing feature you would like to see implemented.
7
How satisfied are you with the current variety of our products/services?
Choose a rating that best represents your level of satisfaction.
8
In your opinion, what sets our service/product apart from competitors?
Your response will help us understand our unique selling points.
9
Would you like to see more promotions/offers related to our service/product?
Tell us if you are interested in receiving more promotional offers.
Yes, I would like more promotions/offers
No, I am satisfied with the current promotions
10
Is there anything else you would like to share about your experience with our service/product?
Feel free to provide any additional feedback or suggestions.
Submit