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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that you appreciate the most.
Quality
Customer service
Price
Convenience
Innovation
2
Rate our service/product out of 10
Rate our service/product on a scale of 1 to 10, where 1 is the lowest and 10 is the highest rating.
3
What bothers you about our service/product?
Please provide details on what bothers you the most.
4
How likely are you to recommend us to a friend or colleague?
Select the option that best describes your likelihood to recommend us.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What features would you like to see improved?
List the features you would like to see improved in our service/product.
6
How satisfied are you with the delivery time?
Select the option that best describes your satisfaction level.
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
7
Share your overall experience with us.
Provide your overall experience with our service/product.
8
How easy was it to find the information you were looking for?
Select the option that best describes the ease of finding information.
Very easy
Easy
Moderate
Difficult
Very difficult
9
What new products or services would you like to see from us?
List the new products or services you would like us to offer.
10
How likely are you to purchase from us again?
Select the option that best describes your likelihood to purchase again.
Very likely
Likely
Neutral
Unlikely
Very unlikely
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