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Your feedback on translation services

Hello,

Your opinion is an invaluable part of our quality management. It helps us to review the quality of our services and to cater to your needs and wishes with all the more purpose.

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Feedback on translation services

Fields marked with * are mandatory.

Please state your company’s name:

If you are a private customer, please enter "private".

If you would like, you may enter your name here:

Please select your KERN office:

Your contact person at KERN:

Let's begin with a basic question:

Would you like to provide overall feedback or project-related feedback?

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Feedback on translation services

Fields marked with * are mandatory.

Please provide your order number

You can find your order number in our order confirmation or our email communication.

Which translation service(s) did you order?

Please select the appropriate answer(s).

What was/were your language combination(s)?

Please enter, for example, German-English. In this case, German is the source language and English the target language.

How urgent was your translation?

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Feedback on translation services

Our project management:

5 stars indicate the best quality.

Would you just like to give us an overall rating?

Select one answer

How have you found our response time?

How satisfied have you been with the communication during the order processing?

How would you rate our delivery time?

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Feedback on translation services

Our translation:

5 stars indicate the best quality.

How have you found the professionalism of the translation?

Has the technical complexity of the source text been appropriately conveyed into the target language? The focus here is on all aspects of the linguistic rendering, e.g. typical sentence structure.

How would you rate the terminology employed?

Have your desired technical terms been adhered to? The focus here is on your proprietary terminology.

How satisfied are you with the style employed?

Does the style meet your expectations? Do you agree with the choice of linguistic means/the personal style of the translation?

How would you rate the formatting?

You just want to give us a short, overall rating?

Please click to the next page.

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Feedback on translation services

Your overall feedback:

5 stars indicate the best quality.

How would you rate us overall?

What were you particularly satisfied with? What could we improve?

We highly appreciate your response:

May we quote you?

Select one answer
Thank you for your time and your feedback.

Your feedback is very important to us.