Question Types

What kinds of questions are available and how to use them correctly

Single choice question
Usage The closed-ended is the most commonly used question type in all surveys that lets respondents select one answer from a defined list of choices: ...
Wed, 7 Nov, 2018 at 4:00 PM
Multiple choice question
Usage The multiple choice question works best for situations where you want to allow respondents choosing more answers to one question. Such given answe...
Thu, 8 Nov, 2018 at 7:30 AM
Text answer
Usage This type of question is best for collecting comments, feedbacks, opinions, word suggestions, recommendations, ideas, etc. Analyzing resu...
Thu, 8 Nov, 2018 at 7:33 AM
Image choice
Usage This is the same type of closed-ended question as "single choice" and "multiple choice" where options are represented by pictu...
Thu, 8 Nov, 2018 at 7:38 AM
Star rating
Usage It is very often used for a quick and easy customer satisfaction evaluation of services such as (restaurants, hotels, hospitals, etc.). A...
Thu, 8 Nov, 2018 at 7:54 AM
Semantic differential
Usage The semantic differential is a commonly used socio-psychological and sociological method for detecting subtle differences in the attitudes of resp...
Thu, 8 Nov, 2018 at 7:57 AM
Net Promoter Score (NPS)
Usage The Net Promoter Score is used to measure the loyalty of customers or employees. Customers (employees) respond to a very simple question: "Ho...
Fri, 8 Nov, 2019 at 8:46 AM
Rating scale slider
Usage Use if you want the respondent to divide the value (eg points, money, percent) between the options. You will receive the information about how imp...
Thu, 8 Nov, 2018 at 9:06 AM
Ranking
Usage You can use the question if you need to sort out values according to different parameters, for example by size, popularity, importance, price, int...
Thu, 8 Nov, 2018 at 9:09 AM
Matrix of single choices
Usage The matrix of single choices is a combination of multiple single choice questions in each row. It is used mainly in situations where several quest...
Mon, 12 Nov, 2018 at 1:32 PM