Subscribing to our premium plans is straightforward. The process varies if you’re upgrading an existing plan or purchasing a new license. See the sections ahead for details.
Select the package from the price list that suits your needs and choose your desired payment method.
We use Stripe as our primary payment processor, but some existing customers with active subscriptions pay via Cleverbridge AG.
Note
All our premium plans, regardless of length, will automatically renew unless cancelled.
Payments made with an advance invoice are the exception to this rule.
If you already have a Survio account, log in and click “Upgrade” in the upper right corner. If not, register first. When upgrading, any prorated amount based on your existing plan and remaining billing cycle will be calculated automatically during checkout.
Find the plan that suits you best, and select whether you want a monthly or yearly recurring subscription using the toggle.
Enter your details and click Subscribe when everything looks right. By paying with a card or one of our other online payment methods, your premium services will immediately be available for you to use. If you are upgrading to a new plan, the upgraded features will also activate immediately after payment with adjustments for any previous plan’s billing cycle.
If you have a discount code, make sure to apply it BEFORE completing the payment:
Note
If you are purchasing on behalf of your company, you can also enter your company's name and VAT ID (if applicable) by ticking the corresponding checkbox.
To pay by invoice, you have two options: (1) Request a pro-forma (advance) invoice directly from our Sales team by completing this form, or (2) contact Survio support via email and provide your billing details, including the VAT ID (if applicable).