How can I enable respondents to submit multiple entries to a survey in Survio?
If you need respondents to submit multiple entries to your survey in Survio, there are specific methods you can use depending on how you’re distributing your survey. This guide outlines the limitations and provides step-by-step instructions for enabling multiple submissions.
Limitations of Using Email Invitations
When distributing surveys through email invitations, each invitation link is tied to the recipient’s email address and allows only a single submission per recipient. Even if the “Allow multiple submissions” option is enabled, the restriction of one response per email link will persist. This is because email-based collection enforces this limitation to maintain response tracking. If you need to allow multiple entries, you cannot rely solely on email invitations.
Solution: Using a Direct Survey Link
To enable respondents to submit multiple entries, you should distribute your survey using the direct survey link. This method bypasses the email-based restriction and allows respondents the option to "fill again" after completing the survey. Here’s how to get and share the direct link:
Steps to Access the Direct Survey Link:
Open the desired survey in Survio.
Navigate to the Response Collection section.
Locate and copy the survey’s direct link. Depending on your survey's configuration, this might be displayed as an option like "Copy Link."
Once the direct link is shared with your respondents, they can use it multiple times to submit multiple entries. This makes it ideal for scenarios where repeated participation is needed, such as feedback collection over time.
Key Benefits of Using the Direct Link:
Simplifies the process of sharing the survey.
Grants respondents the flexibility to participate multiple times.
Does not limit participation to specific email addresses (unlike email invitations).
By following these steps and using the direct survey link, you can effectively enable multiple submissions while accommodating a broader range of respondents. Remember to choose the distribution option that best aligns with your survey's goals.