Shopping experience questionnaire template

Dear Sir / Madam,

thank you for visiting us. By filling out this 5-10 minute survey, you will help us obtain the very best results.

1. What is your gender?

  • Male
  • Female

2. Which product have you purchased?

  • Product 1
  • Product 2
  • Product 3

3. How would you judge the value for the price?

  • Answer #1
  • Answer #2
  • Answer #3

4. Where did you buy it?

  • Location 1
  • Location 2
  • Location 3

5. Have you purchased at this location before?

  • Yes
  • No

6. Why was it purchased?

  • Business purpose
  • Family purpose
  • For myself
  • A a gift

7. How satisfied are you with your purchase experience?

8. Did you use any coupons / vouchers or receive any discount?

  • Yes
  • No

9. Would you buy the product again?

  • Definitely
  • Probably
  • Not sure
  • Probably not
  • Definitely not

10. What could we do to improve your buying experience?


11. Submit your contact information if you would like us to contact you:


Use template — it’s free

Buying Experience Survey

Popularity 975 ×

Do you run a store network and want to know which assortment customers buy most often at which branch? Use a shopping experience questionnaire template.

Use template — it’s free

The survey sample is ideal for

  • marketing departments,
  • sales representatives,
  • senior store managers.

You will be better able to make adjustments and changes because you will know what is needed where. At the same time, you will get a number of suggestions for improvement from the answers in the survey. Complement the offered goods with new products of interest. Motivate customers to buy goods by providing loyalty bonuses that they will really appreciate. Create discount promotions and look for other ways to achieve customers’ maximum satisfaction when shopping. Give your customers reasons to come back to you.

The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.

Survio is a survey software for everyone.

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Marketing manager, HR specialist and sales director sharing their experience with Survio.

Survey creation is straightforward and simple. Easy to navigate as a survey creator as well as a survey respondent. Quick to make unique surveys tailored to your and your company's purpose.

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I've been able to design multiple surveys in just a few minutes. I'm particularly excited about the data collection, analysis, reporting & exporting capabilities, which are critical to my success as an HR.

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I highly recommend Survio as it is user-friendly and professional. It is definitely worth updating the free account to get more advanced features and make it an integral part of your workflow.

Edward G. Sales director

It’s not just a template. You’ll get the entire survey platform to collect desired data and understand them.

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