Buying Experience Survey

Buying Experience Survey

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Do you run a store network and want to know which assortment customers buy most often at which branch? Use a shopping experience questionnaire template.

The survey sample is ideal for

  • marketing departments,
  • sales representatives,
  • senior store managers.

You will be better able to make adjustments and changes because you will know what is needed where. At the same time, you will get a number of suggestions for improvement from the answers in the survey. Complement the offered goods with new products of interest. Motivate customers to buy goods by providing loyalty bonuses that they will really appreciate. Create discount promotions and look for other ways to achieve customers’ maximum satisfaction when shopping. Give your customers reasons to come back to you.

The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.

Shopping experience questionnaire template

Dear Sir / Madam,

thank you for visiting us. By filling out this 5-10 minute survey, you will help us obtain the very best results.

1. What is your gender?

  • Male
  • Female

2. Which product have you purchased?

  • Product 1
  • Product 2
  • Product 3

3. How would you judge the value for the price?

4. Where did you buy it?

  • Location 1
  • Location 2
  • Location 3

5. Have you purchased at this location before?

  • Yes
  • No

6. Why was it purchased?

  • Business purpose
  • Family purpose
  • For myself
  • A a gift

7. How satisfied are you with your purchase experience?

8. Did you use any coupons / vouchers or receive any discount?

  • Yes
  • No

9. Would you buy the product again?

  • Definitely
  • Probably
  • Not sure
  • Probably not
  • Definitely not

10. What could we do to improve your buying experience?


11. Submit your contact information if you would like us to contact you:


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