Just simply create customer satisfaction surveys and ask customers directly.
Nowadays the market is full of competitive products and services, customer satisfaction is more important than at any time before. Social networks now give satisfied customers a greater opportunity to give positive references and online surveys furthers that potential to gain responses from customers. Measuring customer satisfaction via online survey is one of the best methods with very little cost.
No extra work. No extra effort. Your survey is always perfectly formatted for any device.
Common survey software
Survey by Survio
Use ready-made survey templates for a quick start.
“I'd been searching for an online survey software to get customer feedback about my website and mobile app. After trying several apps, I found Survio to be a powerful survey tool while remaining easy to use. Customer service has been excellent and has provided quick and accurate responses.”
Survio reviewed by Dave Meyer, Campuscene