Offer passengers comfort and quality services. Ensure their loyalty. Ask them for an evaluation using the questionnaire template for train passenger satisfaction.
The survey sample is ideal for
- management of companies operating railway transport,
- private carriers in this sector.
How to book and buy tickets, their price, frequency of connections, clean interior of cars or friendly service. All this plays a role in the choice of carrier and affects the overall satisfaction of passengers with the course of their journey. Use the substantiated data obtained with this survey. Use them to plan strategic steps to eliminate deficiencies, improve processes and increase the general level of service you want to give your passengers.
The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.