Increase the quality of technical support services. Work with suggestions, comments that a technical support satisfaction questionnaire template will offer you.
The survey sample is ideal for
- managers of customer centers and technical support,
- owners of smaller companies providing consulting services.
Do you know the average success rate of resolved requests or how fast these requests are processed? When is your technical support busiest? Do customers rate this service positively? Set up a technical support satisfaction survey and gather suggestions to enhance customer comfort. You can also, for example, better organize the necessary training for your employees and more effectively plan the staffing of individual shifts.
The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.