Bank client satisfaction questionnaire template

Dear Sir / Madam,

thank you for visiting us. By filling out this 5-10 minute survey, you will help us obtain the very best results.

1. Do you feel welcome when you enter our bank?

  • Always
  • Often
  • Seldom
  • Never

2. Please rate our staff:

  • Always
  • Often
  • Seldom
  • Never

Is the officer / clerk / teller friendly and courteous?

  • Always
  • Often
  • Seldom
  • Never

Did the officer / clerk / teller offer additional products?

  • Always
  • Often
  • Seldom
  • Never

Does the officer / clerk / teller have a good knowledge of our bank products and services?

  • Always
  • Often
  • Seldom
  • Never

3. Is your business handled efficiently and on time?

  • Always
  • Often
  • Seldom
  • Never

4. Is our bank building clean and orderly?

  • Always
  • Often
  • Seldom
  • Never

5. Please tell us what can we do to improve:

500

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Bank Customer Satisfaction

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Be a successful bank with a wide range of services and satisfied clients. Look for new opportunities using the questionnaire template of bank client satisfaction.

Use template — it’s free

The survey sample is ideal for

  • financial companies and banking institutions.

Use the questionnaire of bank client satisfaction and ask what you are interested in. Can your financial advisers provide comprehensible information and suggest solutions? Is the presentation of your portfolio effective in reaching new customers? What impression does the environment of your institution create? From the answers in the survey, you will not only learn where your strengths are, but also discover your weaknesses. Here you can look for suggestions for improving the bank’s personnel and material provision.

The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.

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