Don’t lose clients. Prevent them from leaving. If they insist on a change, give them a termination of service questionnaire template and determine the cause.
The survey sample is ideal for
- entities in the commercial sector.
Are your clients leaving and you don't know why? The only solution in this situation is to ask them. What are the main reasons for dissatisfaction that lead to these decisions? Can they be directly identified and is it possible to prevent further customer outflows? Use a survey with pre-prepared questions, which you can adjust as needed. With regular and long-term surveys, you can track how each customer behaves and, according to the first signs leading to change, intervene in a timely and adequate manner.
The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.